We built this for PayZen
This isn't a slide deck. It's a working AI agent that handles payment plan questions, Care Card support, billing inquiries, and real patient concerns -- with the empathy healthcare demands. Try it.
Try the chat agent
Ask about payment plans, the Care Card, billing questions, or anything a patient with a medical bill might need help with.
In production, the widget's appearance and behavior are fully customizable to match your brand.
Try the voice agent
Same AI, same knowledge -- just over the phone. Call to experience what your patients would hear.
(318) 531-6333US number • Available 24/7
In production, voice connects to a number of your choice with custom hold music and routing.
What Lorikeet can deliver for PayZen
Built around real patient scenarios -- payment plans, billing questions, Care Card support, and the empathy healthcare demands.
All channels available
Same AI brain across chat, voice, email, and SMS. Patients get consistent answers whether they're asking about payment plans, the Care Card, or their account.
24/7 availability
Patients don't worry about medical bills on a schedule. Lorikeet handles payment questions, Care Card inquiries, and billing help around the clock.
HIPAA compliant
Built for healthcare from the ground up. No sensitive data collection, no medical advice, no approval guarantees. Every interaction stays within regulatory boundaries.
Deep patient financing knowledge
Understands 0% interest plans, Care Card mechanics, eligibility, payment methods, financial hardship -- and explains it all in simple, jargon-free language.
Built with empathy
Patients reaching out are often stressed about medical bills. The AI acknowledges their situation with genuine warmth -- never dismissive, never rushed.
Seamless handoffs
When a patient needs human help, the AI hands off with full context. Your team picks up right where the conversation left off -- no repetition needed.
How we built this for you
This demo was built from scratch for PayZen. Real logic for real patient scenarios.
Mapped your scenarios
Payment plans, Care Card, billing questions, financial hardship -- all handled with dedicated support logic for your patients.
Added your knowledge
0% interest terms, eligibility criteria, Care Card details, account management -- all instantly searchable by the AI when patients ask.
Set the guardrails
No medical advice. No approval guarantees. No sensitive data collection. HIPAA-aware responses that stay within compliance boundaries.
Ready for real integrations
Chat and voice are working right now. Ready to connect to your patient data, payment systems, and backend.
Ready to add the world's best CX AI?
Connected to your patient data. Handling real support volume. This sandbox is just the start.
Finish Setting Up Your Sandbox